September 28, 2017 – Making the unknown safe for your customers and for you

Here you have a conversation (September 28, 2017) on making the unknown safe for your customers and for you. Using a real case from Sutter Health, this lays out some of the key steps that you can use as well. This show is in three segments and the whole set will take you just over 20 minutes. I think that you will be glad you listened. Jim asked great questions, and you get the answers if you wish, just by listening. Go for it! Please note that if you do not have Flash installed, you may want to download the show as podcasts.