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table of contents:

Getting Started in Computer Consulting

INTRODUCTION:

CHAPTER 1
- THE PRACTICE OF COMPUTER AND NETWORK CONSULTING
What is a Computer Consultant?
What Keeps Computer and Network Consultants Up At Night?
Why Become a Consultant?
Your Own Boss?
What Does a Computer Consultant Do?
Consultants and Technologies
Lifestyles of the Computer Consultants
What Are The Skills You Will Get to Use?
What Are the Most Important Skills You Need?
1 - Technical Skills
2 - People Skills
3 - Business Skills
4 - Excitement For Your Work
How Much Money Should You Have Set Aside?
What Will Your Day Be Like?
Investing Your Time
How Much Do Computer Consultants Earn?
Are You Sure You Want to Be a Consultant?
Part Time Consulting
Getting Started
In the End, What Do Clients Want?

CHAPTER 2
- FINDING YOUR MARKET AND SERVICE NICHES
Examining Your Strengths
Choosing Your Future
When To Take An Interim Assignment
Finding Your Niche
The Next Step In Selecting a Niche
Some Growth Niches to Watch
Process - A Potential Growth Niche
A Variation Of the Service Niche: Specialize by Eras
Y2K - Still a Growth Niche
The Phone Number Problem?
Niches That Never Go Away

CHAPTER 3
- SETTING UP YOUR PRACTICE:
Your Resources
Organization and Structure
Strategies to Balance Your Time and Projects
Marketing for consistency
Developing annuity products
Developing a virtual practice
Forming a corporation with one or more employees
Raising your fees and refusing to grow.
Should You Grow Your Business?
Advantages of Expanding:
Disadvantages of Expanding:
Your Practice vs Billing - Balancing Your Time
When Should You Hire a Consultant?
Financial Aspects
Structuring to Telecommute
Start Up Costs
Your Computers
Your Data Network
Which ISP?
Literature and Printing
An Office
Furniture and Fixtures
Memberships
Insurance
Legal Advice
Taxes
An Accountant
Marketing
How Much Redundancy Do You Need?
Contingencies

CHAPTER 3.1
- INCORPORATING AND PROTECTING YOURSELF
Incorporation, Partnerships, and Related Myths and Misunderstandings
Should You Incorporate?
Incorporation
Pros and Cons of Incorporating
Corporate Models
Domestic and Foreign Corporations
Getting Incorporated Without an Attorney
Places to Incorporate
Kinds of Corporations
Requirements for Incorporating
Where to File
Contracts and A Few Related Matters
Contracts
The Value of Contracts
Copyright
Trade Mark
Implied Contract
Judgment and Collecting

CHAPTER 4
- SELLING YOUR SERVICES
What is Marketing For A Consultant?
Getting Into New Accounts and Markets
Informational Interview Model
Step One - Who Will You Talk To?
Step Two - Calling Managers
Step Three - Structure Your Two Questions
Step Four - Coffee and the Interview
Step Five - Who Else Should You Talk To?
Step Six - Start Solving Problems
A Variation On the Informational Interview
The Benefit First Model - A Better Way
Are You Selling to Their Problem or Your Solution?
Finding the Key Results and Benefits
U.S.P.s
What Is a U.S.P. And How Do You Get One?
Good U.S.P.s
Creating An Effective U.S.P. in 2 Steps
Step 1 - The Problem Statement
Step 2 - The Resolution Statement
Benefit First in U.S.P.s
Make the U.S.P. Easy on You
Using a U.S.P. On Line
More Than One U.S.P.?
Brochures and Mailings
Getting Value From People Networks
User Groups
Is There Value to Certifications?
Key Certifications
Technical Certification Suppliers
Non-Technical Certifications

CHAPTER 5
- PRICING YOUR SERVICES
Pricing as a Marketing Tool
Can Price Put You at Risk?
Pricing Software Projects
Too Much Work? Look at Your Pricing
Over Committing
Underestimating
The Solution - Price and Expectations
Using Expectations to Keep Bids Down
The High Cost of Working for Free
Systematizing Fees - 3 Processes
Process 1 - Hours Per Year
Process 2 - Competitive Analysis
Risk 1 - Who Runs Your Practice?
Risk 2 - Focus on Price or Results?
Process 3 - The 7-Step Process
The Place for a Bakers Dozen
Constraint 1
Constraint 2
What Stops Consultants From Raising Fees?
The Survey Responses
Quotes and Comments From the Survey Participants
Comments On the Survey
Structuring Fees - By the Hour or Flat Rate?
Why Bother With Flat Rate Pricing?
Reducing the Risk
Breaking the Work Into Discrete Components
Define the Limits and Assumptions
Cover the Over Runs In Advance
Guarantees

CHAPTER 5.1
- THE 7-STEP PROCESS
Two Clients, Two Prices?
Hours or Results?
Could A Result Be Worth More Than the Hours?
Step 1 - Prospecting
Step 2 - First Meeting
Step 3 - Survey the Stakeholders
Step 4 - Design Session
The Phases Of a Design Session:
5 Problems and Solutions In the Design Session
Step 5 - The Proposal and Close
Step 6 - Contracts
Step 7 - The Next Contract

CHAPTER 6
- MARKETING TO THE GOVERNMENT
What Government Agencies Buy
How Governments Buy
Exceptions Of Which You Can Take Advantage
Getting the Contract Without Bidding - An Example
How To Find Out About Government Needs
Example Sole Source Bid Request
Example RFP Request
Procurement Categories
Awards And Subcontracts
Extending the Meaning Of "The Government"

CHAPTER 7
- CONTRACTS, NEGOTIATIONS, AND BROKERS
Win-Win Negotiations
Contracts and Agreements
Contractor or Employee?
The Limitations of Your Contract
Special Considerations for Software Contracts
What About Brokers?
Finding Brokers
Choosing Your Brokers
Criterion A - Will you like the work?
Criterion B - W-2 or 1099?
Criterion C - How much do you get?
Criterion D - Do You Trust the Broker?
Negotiating With Brokers
Non-compete Clauses
Confidentiality or Nondisclosure Clauses
Termination Clauses
Guaranteed Payment
Fee Increases
Selecting Your Brokers
Dealing With Broker Defaults

CHAPTER 8
- ADDITIONAL PROFIT CENTERS
Why Additional Profit Centers?
The Three Basic Ancillary Services
Public Speaking, Seminars, and Training
Platform Paralysis
Speaking Opportunities
Writing and Publishing
Developing Software - From Hobby to Income
Developing Software - Advantages and Cautions
Marketing Your Software
Making Your Software Into a Product
Your Offering
Your Pricing
Terms and ConditionsGetting Paid For Your Software
Selling Hardware
Maintaining Hardware

CHAPTER 9
- CONCLUSION - SOME FINAL GENERAL OBSERVATIONS

APPENDIXES

Technology Consultant Resource Guide

What Keeps CEOs Up at Night?



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